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Our Information

Irvine Office:
(949)475-9608
Huntington Beach Factory Facilities:
 (949)556-4140
East:
(917)754-7216
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Frequently asked questions
You can place your order via email, chat, or Website.
Please note that shipping fees are not included in the listed prices (except for business cards).
Learn more: User Guide
Prices shown are for printing only.
Pick-up is available at the following locations:
- Huntington Beach
- Little Tokyo
- Gardena
Learn more: Location Details
You can request a quote via email or through our website.
Contact Form
Goshiki LLC / Advantage Graphics and Printing Terms and Conditions of Sales
Terms and Conditions and pricing are subject to change without prior notification. We, Goshiki, assume our terms and conditions of sales are agreed upon by customers upon their approval of the estimate/order of the job.
Price:
Price are subject to change without notice.
Cancellations:
Cancellation fee shall be charged 100% after customer approval of the proof for print orders. Cancellation fee of 30% for design job will be charged after 1st design proposal, 100% after finalization of artwork.
Return policy:
No orders will be accepted for return and/or credit without the prior consent of Goshiki. Customers need to notify Goshiki within 15 days after delivery.
Work policy:
Goshiki has all right to refuse the work based on the company regulations, which include: Anti-social/cult contents, illegal documents, and others. Goshiki believes not appropriate to print for the public. Customers assume total liability for service/products manufactured to specifications submitted to the printing manufacturer and will defend, hold harmless, and indemnify the manufacturer from claims of copyright, patent, and intellectual rights infringement.
Liability:
Liability for any mistake on an order is limited to the cost of the products/services. There are no warranties which extend beyond the description on the face hereof, and Goshiki's liability is expressly limited to the value of any goods described here in which fail to conform to the description and, at Goshiki's option, to effect a redo to replacement of the order or credit the customer. Goshiki has all right to use and coordinate with a third-party vendor to conduct the full job ordered by the customer.
Privacy Policy:
Customer shall allow Goshiki to release information given by the customer to a third-party vendor only to process the job the customer asked to do. Goshiki can have an individual privacy agreement with the customer upon the customer's request.
Files:
Goshiki shall keep customers' files for 2 years; however, not guarantee to keep beyond 2years. Therefore, it is encouraged for customers to keep his or her files. Colors printed with the same file, as the reorder can be slightly different. Goshiki is not liable for the delay/misplacement by shipping companies such as FedEx, UPS, and USPS. Goshiki provides the tracking number, and the customer needs to contact the shipping company about their orders.
Payment policy:
All checks/cash will be received and credited, subject to final delivery at par. Notwithstanding any other terms of payment specified. Payment by term is only available for regular customers with approval from our accounting department. Credit terms of sales are NET 15days if given. First-time customers need to pay 50% of the job when ordering the job and pay the rest when picking up the job.1.5% late charge per month on past due balances. After the payment due date, a late fee of 1.5% per month will be charged monthly until the payment is settled. Customers with outstanding bills need to wait to order the next job until the outstanding bill is cleared. Any amounts owing Goshiki shall be due and payable immediately, if: (1) Customer ceases doing business, terminates it's existence or enters into liquidation; 2) Customer becomes insolvent; 3) a receiver is appointed to hold, manage or operate Customer's property or business; 4) there is an assignment of Customer's property or business for the benefit of creditor's; or 5) proceeding are instituted by or against Customer under any bankruptcy or insolvency law. In the event a suit is necessary to enforce hereof, the customer agrees to pay a reasonable attorney's fees and any court costs incurred thereby.
Emergency Policy:
Goshiki shall stop its operation and is not liable for the delay under the power outage, natural disaster, or government decisions.
Dispute:
Customer and Goshiki shall solve the dispute arising in the course under the law of California.
Printing orders:
100% cancellation fee will be charged after the customer has approved the print proof.
Design jobs:
30% cancellation fee will be charged after the artwork has been confirmed.
100% cancellation fee will be charged after the first design proposal.
Learn more: Payment Methods
Learn more: Supported File Formats
For products not listed online, please feel free to contact us via email or phone.
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